Privacy Policy

Effective date: January 1, 2025

Reliable Inspections ("we," "our," or "us") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data.

Information We Collect

We collect information you provide directly when you:

  • Submit a contact or inspection request form
  • Email or call us to schedule a service
  • Receive and interact with your inspection report

This information may include your name, email address, phone number, and property address.

We also collect limited technical data automatically when you visit our website, including your browser type, pages visited, and time on site. This data is aggregated and not linked to any individual.

How We Use Your Information

We use the information we collect to:

  • Schedule and perform inspection services
  • Deliver your inspection report and follow-up materials
  • Respond to inquiries and provide customer support
  • Send service confirmations and appointment reminders
  • Improve our website and services

We do not sell, rent, or trade your personal information to third parties.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Inspection records are typically retained for a minimum of five years.

Third-Party Services

We may use trusted third-party services to help us operate our business, such as email delivery providers. These partners are contractually obligated to keep your information confidential and may only use it to perform services on our behalf.

Cookies and Analytics

Our website uses privacy-respecting analytics to understand how visitors use our site. We do not use advertising cookies or cross-site tracking.

Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Ask us to correct inaccurate information
  • Request deletion of your data, subject to legal obligations
  • Opt out of any marketing communications at any time

Contact Us

If you have questions about this policy or wish to exercise your rights, please contact us at [email protected] .

Changes to This Policy

We may update this policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of our website after any changes constitutes acceptance of the updated policy.